Pakistan Railways invites applications from qualified, dynamic, and motivated female candidates for appointment under the project titled:
“Establishment of Business Development and HR Support Unit, Pakistan Railways.”
Appointments will be made purely on a contract basis under the Project Pay Scale (PPS) system.
Available Position
Position Title: Customer Facilitation Manager (Female)
Project Pay Scale (PPS): 06
Place of Posting: Lahore
Required Qualifications
- Bachelor’s or Master’s degree in Marketing, Business Administration, Public Relations, or a related discipline from a HEC-recognized university.
- A minimum of 16 years of education is mandatory.
- Foreign degree holders must provide an equivalence certificate issued by HEC (if applicable).
Experience & Job Responsibilities
- Experience: Minimum two (02) years of relevant post-qualification experience, particularly in public dealing, travel services, customer engagement, or hospitality management.
- Proven skills in customer relationship management, data management, and communication.
- Ability to coordinate with clients, stakeholders, and vendors effectively.
- Proficient in using Microsoft Office applications.
- Demonstrated ability to handle multiple tasks, meet deadlines, and maintain service quality.
- Professional demeanor with strong interpersonal, analytical, and problem-solving skills.
- Preference will be given to candidates with prior experience in transportation, travel, or service-oriented organizations.
Age Limit
- 22 to 35 years on the closing date for applications.
Contact Information
Project Director
Establishment of Business Development & HR Support Unit
Pakistan Railways Headquarters, Lahore
Phone: 042-99201758
Join Pakistan Railways — Empowering Women in Service Excellence!
Pakistan Railways is committed to promoting gender inclusion and empowering women professionals to lead customer service and business development initiatives.
